Cancellation policy

Cancellation and booking

Once the booking is made and if cancelled within 10 days – we offer option to transfer to another trip (This option applies to booking received at least 3 months prior to trip start date).

If cancelled 90 days prior departure: forfeiture of booking deposit. 61-90 days prior to the departure 25% of the total trip cost, whichever is higher. 45 days prior to departure 50 % of the Land Cost (whichever is higher). Between 44-31days prior to departure, 75 %. 30 days or less: no refunds

Airlines have their own cancellation policies in place.

For Druk Air if the ticket is purchased and cancelled 35 days before the trip, Druk Air will usually charge $50 per flight or same sector round-trip. Please check other airlines’ website for details.

No partial refund will be granted on unused land portion once tour has begun for any reason whatsoever. Desi Journey must normally make substantial payments to its suppliers (hotels, transportation companies, etc.) far in advance of the scheduled trip date. If a trip is cancelled due to force majeure (acts of God, war, labor strikes, earthquake, flooding, etc.), Desi Journey will promptly refund the portion of the trip cost not already advanced to suppliers and use its best efforts to recover and refund the balance as promptly as possible. However, Desi Journey, does not guarantee recovery of any or all of the advance payments made, and our use of best efforts to recover these payments will not include the institution of any legal proceedings in foreign jurisdictions.

Claims for refund of services not rendered must be accompanied by a statement from the Tour Manager/Guide or local Desi Journey representative certifying exactly the services not rendered.

Voluntary non-usage of hotel accommodations, tour features and services are non-refundable or exchangeable for other accommodations, tour features and services.

• Travel insurance, Permit fee, and permit handling fee are non-refundable.

Since most airline tickets are discounted in Desi journey tour packages, refund may be subject to penalty from supplier/airline and it may not be in full face value, and may require prepayment of processing fee to Desi Journey. Please allow 4-6 weeks to process refund, and longer for airline ticket refund.